Our Legal Information
Nobody wants to be caught on the wrong side of the law, so here's some information about us that will help you make an informed decision about whether to give us a try. If you have any questions, please contact us and well be happy to help.
We are N4 Gas Limited, a registered company in England. Company number 6472503.
We offer gas, heating and hot water services in London and the surrounding area and are registered and accredited to work with both Natual and LPG gasses through the Capita Gas Safe Register scheme. Our license number is 213743.
Insurances & Accreditations
If you require a copy of our insurances or a copy of our official accreditations and registration documents, please fill in this contact form and will send them to you via email. If you are in need of a specific document (Such as waste carrier license, etc), please let us know as this will be quicker to process than all of the documents that we hold.
You may validate our Gas Safe Registration on the official Gas Safe Register website utilising the registration number 213743.
We will not provide copies of individual engineer qualifications.
Pricing
Prices are available on request and are non-transferrable.
Any prices quoted will be subject to VAT at the time of invoice unless expressly stated that the price offered includes VAT. Our VAT number is 925488100. The current VAT rate can be found here and will be applicable to the majority of works that we complete.
Complaints
If we have not met your expectations or you have an issue with one of our staff or our provided services, then we want to know about it. We have setup a dedicated email [email protected] to handle any such feedback.
On receipt of your complaint, we will pass this on to one of the senior staff who will review it and contact you with how we'd like to address the issue. Although we try and make everything right, we know that it is not always acceptable, however we will take an unbiassed view of all complaints and we'll keep a record of them to see how we can improve and prevent the issue from happening again in the future.